What this is
Ongoing production ownership after initial fixes are shipped.
Production Support
When production errors keep coming back, you need ongoing ownership.
Recurring production errors drain focus, slow product work, and erode trust with users.
Production Support keeps reliability work moving after the first sprint: triage, fix, harden, and prevent repeats.
What gets delivered
Recurring production issue triage with root-cause prioritization
Fixes shipped on a steady cadence with explicit scope control
Reliability backlog management tied to real incident patterns
Guardrail hardening for tests, deploy checks, and alerting
Short operational notes so decisions and next actions stay clear
Ongoing next-step recommendations based on live production signals
How support engagements start
01
Free fit call
Confirm support scope, severity patterns, and expected cadence.
02
Paid diagnostic (€200, credited)
Establish baseline risks and define the first reliability backlog.
03
1-week sprint (€3,000)
Ship the first tranche of fixes, then continue with production support cadence.
What this is not
Not an on-call fire drill without structure. This is planned reliability execution.
Proof and deep dives
Need steady production ownership?
Book a fit call and we’ll define a practical support scope anchored in your current incident patterns.